Turning a mistake into a marketing play. When a boatload of French wine showed up with ripped labels, the wine team was about to consider it a loss or pay to relabel all 42,000 bottles. However, the copy team had another idea — send a letter to customers announcing a price slash on these slashed labels . The result? The wine sold out, exceeding projected sales for this vintage. Not only did customers feel clever, but we did too. That's a wine win.